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    codes@speccodes.com

    Terms of Service

    Effective Date: January 30, 2026
    Last Updated: January 30, 2026

    1. Agreement to Terms

    By accessing or using SpecCodes.com ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.

    2. Products and Services

    SpecCodes manufactures and sells ADA compliant architectural signage. All products are designed to meet applicable accessibility standards including the Americans with Disabilities Act (ADA), California Title 24, and International Building Code (IBC) requirements.

    Product Accuracy: We strive to display accurate product images, descriptions, and specifications. Colors may vary slightly due to monitor settings. Dimensions and specifications are provided as guidelines.

    3. Ordering and Payment

    3.1 Order Acceptance

    Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product unavailability, or suspected fraud.

    3.2 Pricing

    All prices are in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes, which will be calculated at checkout.

    3.3 Net-30 Terms

    Net-30 payment terms are available for qualified business customers upon credit approval. Applications are subject to review. Late payments may incur interest charges of 1.5% per month and result in suspension of credit privileges.

    4. Shipping Policy

    • Processing Time: Orders ship within 24-48 business hours
    • Shipping Methods: Standard ground shipping is free on all orders
    • Expedited Shipping: Rush options available at additional cost
    • Delivery Area: We ship to all 50 U.S. states
    • International Shipping: Contact us for international orders

    Risk of loss and title pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

    5. Returns and Refunds

    5.1 Standard Returns

    Unopened, undamaged products may be returned within 30 days of delivery for a full refund. Return shipping costs are the customer's responsibility unless the return is due to our error.

    5.2 Inspection Pass Guarantee

    🛡️ Our Guarantee

    If your SpecCodes sign fails a fire marshal or building inspection due to a compliance defect in our product, we will refund the purchase price plus an additional 10% penalty. Proof of inspection failure required. This guarantee does not cover installation errors or site-specific requirements not communicated at time of purchase.

    5.3 Custom Orders

    Custom-made or personalized signs are non-refundable unless defective or non-compliant.

    5.4 Refund Processing

    Refunds are processed within 5-7 business days of receiving returned merchandise. Refunds are issued to the original payment method.

    6. Warranty

    10-Year Limited Warranty

    SpecCodes warrants that all standard signage products will be free from defects in materials and workmanship for 10 years from the date of purchase.

    What's Covered: Manufacturing defects, fading (indoor use), cracking, delamination, and Braille detachment.

    What's Not Covered: Damage from improper installation, abuse, vandalism, fire, flood, or other external causes. Signs used in extreme outdoor conditions may have limited coverage.

    7. Compliance Disclaimer

    While our products are designed to meet ADA, Title 24, and IBC standards, building code requirements vary by jurisdiction. It is the purchaser's responsibility to:

    • Verify local code requirements with the Authority Having Jurisdiction (AHJ)
    • Ensure proper installation according to applicable codes
    • Obtain necessary permits and inspections

    SpecCodes provides compliance information as guidance only. We are not responsible for interpretation of codes by local inspectors or for installation compliance.

    8. Intellectual Property

    All content on this Site, including text, graphics, logos, images, and software, is the property of SpecCodes or its content suppliers and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPECCODES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR PRODUCTS OR SERVICES.

    Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

    10. Governing Law

    These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Los Angeles County, California.

    11. Changes to Terms

    We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

    12. Contact Information

    For questions about these Terms of Service, please contact us:

    SpecCodes

    26300 Spirit Ct, Santa Clarita, CA 91350

    Email: legal@speccodes.com

    Phone: (661) 294-0055