1. Introduction

SpecCodes ("we," "our," or "us") operates speccodes.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our ADA compliant signage products.

2. Information We Collect

2.1 Information You Provide

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely through third-party processors)
• Business information for Net-30 invoice requests
• Communication preferences and correspondence with us

2.2 Information Collected Automatically

• Device information (browser type, operating system)
• IP address and geographic location
• Pages viewed and time spent on site
• Referral source and search terms
• Products viewed and added to cart

3. How We Use Your Information

• Process and fulfill your orders
• Communicate about orders, shipping, and products
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and product offerings
• Comply with legal obligations
• Detect and prevent fraud

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These include:

• Essential Cookies: Required for site functionality (cart, checkout)
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, shipping carriers, email services
• Analytics Partners: Google Analytics and similar services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale

6. California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information (we do not sell)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at privacy@speccodes.com or call (661) 294-0055.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Limited employee access to personal information

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is retained for 7 years for tax and legal purposes.

9. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: